Refund policy
Refund & Return Policy
Last updated: May 2026
All Sales Are Final
Due to the custom, made-to-order nature of fine art prints, all sales are final. Each print is produced specifically for your order through our professional print lab and cannot be restocked or resold.
Damaged or Defective Items
We stand behind the quality of every print. If your order arrives damaged or defective, please contact us within 7 days of delivery at [your email] with:
- Your order number
- A photo of the damage or defect
- A photo of the packaging
We will replace the item at no charge or issue a full refund at our discretion.
Lost or Undelivered Orders
If your order is marked as delivered but you have not received it, please contact us within 7 days of the delivery date. We will work with the carrier to investigate and, if confirmed lost, will reprint and reship your order.
Order Cancellations
Orders may be cancelled within 24 hours of purchase for a full refund. After 24 hours, your order has likely entered production and cannot be cancelled.
Color & Display Disclaimer
Colors may vary slightly from what you see on your screen due to differences in monitor calibration. We use professional color management and ICC profiles to ensure the most accurate reproduction possible.
Contact Us
For any questions about your order, please reach out at tanyajophotography23@gmail.com.